FAQ

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General

What is Suggesto?
Suggesto is an AI content strategy tool for creators on Instagram, YouTube, TikTok, and X. You connect your accounts, set your niche and goals, and Suggesto generates scored video ideas, deep analyses of your past videos, and ready-to-record scripts — all grounded in your actual account data.
Which platforms are supported?
Currently: Instagram, YouTube, TikTok, and X (Twitter). You can connect one or more. More platforms may be added based on early access feedback.
Is my account data safe? How are social tokens stored?
Yes. When you connect a platform, Suggesto receives an access token via official OAuth. That token is encrypted at rest using AES-256 (Fernet encryption). Suggesto only reads your public metrics — it cannot post, edit, or delete anything on your behalf. You can disconnect any account from Settings at any time, which permanently deletes the stored token.
Do I need a large following to use Suggesto?
No. Suggesto works with any account size. The more historical post data you have, the richer the analysis — but even new creators benefit from the trending topic integration and idea scoring.

AI Features

How is the viral-chance % calculated?
It's an AI-generated score (0–100) based on your account's engagement metrics, follower count, current trending topics in your niche, and the idea's hook strength and audience fit. It's a probability estimate, not a guarantee — think of it as a directional signal for which ideas deserve your energy. ≥70 is high potential, 40–69 is solid, below 40 means the idea needs refinement.
How does the script generator know my 'voice'?
Scripts are calibrated using your past video performance data — specifically the hook styles and pacing patterns that generated your highest retention. This means scripts for a tech reviewer will sound different from scripts for a fitness creator, even if the niche topic is similar.
How often are trending topics refreshed?
Trending topics are updated on a regular schedule. The exact frequency depends on the platform's data API. During early access we're refining this cadence based on creator feedback.
Can I regenerate just part of a script?
Yes. Each section (hook, body, CTA/outro) can be regenerated independently without rewriting the rest of the script.

Account & Billing

Is there a free plan?
Yes — Suggesto has a free Starter tier with limited monthly generations. See the Pricing page for current limits. No credit card required to start.
Can I change my plan?
Yes. Upgrading takes effect immediately (prorated charge). Downgrading takes effect at the start of your next billing cycle.
What is your refund policy?
Refunds are available within 7 days of any charge, provided you haven't used more than 20% of your plan's monthly allocations. Contact support@suggestoai.in with your account email.
Do unused generations roll over?
No — generations reset at the start of each billing period.

Privacy & Data

What data does Suggesto collect?
Suggesto collects: your email and name (for your account), your social platform access tokens (encrypted, read-only), and your account's public metrics (follower count, post engagement, view counts). We do not collect your followers' personal data or read your private messages.
Does Suggesto store my video content?
No. Suggesto reads metadata (view counts, average watch time, engagement rates) — it does not download, store, or process your actual video files.
Who has access to my data?
Your data is processed by Suggesto's infrastructure and the Anthropic Claude API (used for AI generation — only the metrics context is sent, not personal identifying information). See the Privacy Policy for the full list of processors.
How do I delete my account and data?
You can request account deletion via the Settings screen in the app, or by emailing privacy@suggestoai.in. All stored data — including access tokens, generated ideas, scripts, and analyses — is permanently deleted within 30 days.

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